Terms of Service | Online Perfume Store India – Luxury Perfumes

Welcome to AUGST. By accessing our website, browsing our collections, or purchasing any of our products, you explicitly acknowledge and agree to be bound by these Terms of Service and Conditions (“Terms”). These Terms govern every aspect of your use of our website, including the browsing, selection, and purchase of products, as well as any interaction with our customer services or other services provided through the website. By using our website or making a purchase, you enter into a legally binding agreement with AUGST (“we,” “our,” or “us”), and you agree to comply fully with the obligations, rules, and guidelines outlined in these Terms. It is important that you read these Terms carefully and ensure that you understand them, as your continued use of our website constitutes acceptance of these Terms in their entirety. If you do not agree with any part of these Terms, you must refrain from accessing the site or purchasing our products.

Eligibility

To access and use this website, you must be at least 18 years old or be using the site under the supervision of a parent or legal guardian. By using this site, you affirm that any personal information you provide, including your name, email address, contact number, and billing or shipping information, is accurate, complete, and up to date. It is your responsibility to ensure the correctness of the information you provide, as inaccurate or incomplete details may result in delays, errors in processing orders, or inability to deliver products. By confirming your eligibility, you also agree to abide by these Terms and any applicable laws or regulations related to the use of the website and purchase of our products.

Product Information

All products featured on our website are subject to availability and may be withdrawn or modified at any time without prior notice. We make every effort to provide accurate and detailed information regarding product descriptions, images, pricing, and specifications. However, we do not guarantee that all information is completely error-free, as minor discrepancies may occur due to factors such as lighting conditions, screen resolutions, or variations in production batches. The images and descriptions are intended for illustrative purposes and may not fully represent the actual appearance or scent of the products. Product packaging, design, and labeling may vary slightly from what is shown on the website. By purchasing our products, you acknowledge that such variations are normal and acceptable within reasonable standards of quality.

Pricing & Payments

All prices listed on the AUGST website are displayed in Indian Rupees (INR) and include applicable taxes, unless explicitly stated otherwise. AUGST reserves the right to adjust, modify, or discontinue products and prices at any time without prior notice. All payment transactions are conducted securely through trusted third-party payment gateways, and we do not store your payment credentials, including UPI, credit, or debit card details, on our servers. By submitting payment information, you confirm that it is accurate and that you are authorized to use the chosen method of payment. AUGST is not responsible for any errors or issues caused by incorrect payment details provided by the customer. Secure and successful payment is a prerequisite for the acceptance and processing of any order.

Order Acceptance

While AUGST strives to process and fulfill all orders promptly, we reserve the right, at our sole discretion, to refuse or cancel any order at any time. Reasons for order cancellation may include, but are not limited to, product unavailability, errors in pricing, discrepancies in product descriptions, suspected fraudulent activity, or unauthorized transactions. In cases where an order is canceled, we will notify you via the contact information you provided and provide guidance regarding applicable refunds or alternative solutions. You acknowledge and agree that the confirmation of your order does not constitute a binding acceptance until we process the order and verify payment details.

Shipping

AUGST ships products within India to pin codes that are serviceable by our courier partners. Delivery timelines may vary depending on your location, the courier service, seasonal demand, or other unforeseen circumstances beyond our control, such as natural events or logistical delays. While we make every effort to ensure timely delivery, once a product has been handed over to the shipping provider, AUGST is not liable for delays, loss, or damage that may occur during transit. Customers are responsible for providing complete and accurate shipping information, including address details and contact numbers, to avoid delivery issues. Any additional charges that arise due to incorrect information or failed delivery attempts will be the responsibility of the customer.

Replacements & Refunds

AUGST is committed to ensuring your satisfaction; however, we maintain a strict policy regarding returns and refunds. Products are eligible for replacement or refund only if they are defective, damaged, or incorrect upon delivery. Personal preference, fragrance selection, or change of mind do not constitute valid reasons for returning a product or requesting a refund. Customers are encouraged to inspect products upon receipt and notify us immediately of any issues to initiate the replacement or refund process. Full details of our Replacement Policy and Refund Policy are available on our website, outlining the step-by-step procedure to address product issues. AUGST reserves the right to review each case and determine eligibility for replacement or refund based on the circumstances provided.

Intellectual Property

All content on this website, including text, logos, images, packaging designs, graphics, product names, and other materials, is the sole property of AUGST and is protected under applicable intellectual property laws. Unauthorized use, reproduction, modification, or distribution of any content on this website without our prior written permission is strictly prohibited. By accessing the website, you agree to respect our intellectual property rights and understand that any infringement may result in legal action. Use of our content is strictly limited to personal, non-commercial purposes unless explicitly authorized.

User Conduct

By using this website, you agree to act responsibly and refrain from engaging in any activity that is unlawful, fraudulent, or harmful to AUGST, its operations, or other users. You must not attempt to disrupt the functionality of the website, interfere with server operations, gain unauthorized access to data, or violate any applicable local, national, or international laws. AUGST reserves the right to suspend or terminate your access to the website at any time if your actions are deemed to be in violation of these Terms or any applicable law. You also agree not to use the website to solicit, harass, or exploit other users in any manner. Compliance with these guidelines ensures a safe, fair, and secure environment for all users.

Limitation of Liability

To the maximum extent permitted by law, AUGST shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website, reliance on information provided, or purchase of products. This limitation of liability applies even if AUGST has been advised of the possibility of such damages. While we take all reasonable steps to ensure accuracy, quality, and reliability, your use of the website and products is at your own risk. AUGST is not responsible for any personal, financial, or other losses incurred as a result of using our website or purchasing our products.

Indemnification

You agree to indemnify, defend, and hold harmless AUGST, its officers, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your violation of these Terms, your breach of applicable laws, or your misuse of the website and its services. This indemnification obligation extends to all claims brought by third parties resulting from your actions, omissions, or failure to comply with these Terms. By agreeing to these Terms, you acknowledge your responsibility to act lawfully and ethically while using the website.

Modifications

AUGST reserves the right to update, revise, or modify these Terms at any time to reflect changes in our business practices, website functionality, or legal requirements. Any such changes will become effective immediately upon being posted on this page, and we encourage you to review this section periodically to stay informed. Your continued use of the website or purchase of products following the posting of any changes constitutes your acceptance of the updated Terms. We strive to maintain transparency and clarity regarding our policies, and any modifications are intended to enhance your experience and ensure compliance with applicable regulations.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:
infoaugstco@gmail.com