Shipping Policy | Perfume Delivery Across India – Fast & Secure

At AUGST, we are dedicated to ensuring that your fragrances reach you in a timely, secure, and reliable manner. Our goal is to provide a seamless delivery experience from the moment you place your order to the moment it arrives at your doorstep. This Shipping Policy explains in detail how we manage order processing, delivery timelines, tracking, and handling of undelivered or damaged parcels, so that you have clear expectations when purchasing from us.

Shipping Coverage

Currently, AUGST offers shipping services across India to all pin codes that are serviceable by our courier partners. We take great care in selecting trusted logistics providers to ensure that your order is delivered safely and promptly. At this time, we do not provide international shipping, so orders can only be fulfilled within India. We continuously assess our shipping network and delivery capabilities, and updates to our serviceable areas will be communicated on our website if changes occur. By placing an order, you acknowledge that delivery is limited to our supported regions.

Shipping & Delivery
Once dispatched, deliveries are expected within 7–14 business days, depending on your location. Deliveries to remote or regional areas may require additional time due to logistical constraints or limited courier availability. While we make every effort to adhere to this timeline, factors such as weekends, public holidays, high-volume periods, promotional events, weather disruptions, or unforeseen courier delays may affect delivery schedules. Customers are encouraged to track their orders and plan accordingly for special occasions or time-sensitive gifting. We always strive to ensure timely, secure, and reliable delivery while maintaining high standards of care in packaging and handling. This processing period allows us to prepare your products, securely package them, and coordinate with our courier partners for dispatch. Please note that orders placed on weekends or public holidays will be processed on the next business day. During peak seasons, promotional periods, or special launches, processing times may extend slightly, but we always strive to dispatch orders as quickly as possible while maintaining high standards of care and packaging.

Tracking Your Order

To keep you informed every step of the way, AUGST provides real-time updates on your order status via WhatsApp notifications once your parcel has been shipped. These updates typically include confirmation of dispatch, estimated delivery dates, and tracking information from our courier partners. By monitoring these notifications, you can stay informed about your parcel’s progress and be prepared to receive it promptly.

Undelivered or Missed Deliveries

In the event that the courier is unable to deliver your order due to an incorrect address, inaccurate phone number, or repeated unsuccessful delivery attempts, the parcel may be returned to AUGST. If a return occurs, reshipping the order may incur additional charges, which will be communicated to you before the parcel is dispatched again. It is the responsibility of the customer to ensure that accurate contact details and address information are provided at the time of ordering to avoid delays or extra costs associated with reshipping.

Damage or Tampering

We take utmost care in packaging your fragrances securely; however, if your parcel arrives damaged, tampered with, or in unsatisfactory condition, please do not accept the delivery. Immediately take clear photographs of the packaging and contents, and contact us within 24 hours at infoaugstco@gmail.com Prompt reporting allows us to initiate an investigation with the courier, arrange a replacement, or provide further guidance to resolve the issue efficiently. By following these steps, we can ensure that your experience with AUGST remains smooth and that any delivery issues are handled quickly and fairly.

Need Help?

For questions related to shipping, delays, or tracking, reach out to our support team:
infoaugstco@gmail.com
WhatsApp: [+91 7021360261]